About - Three59

"Steve’s strong business acumen, authentic style and collaboration skills enable him to create strong working partnerships with his clients"

"Steve is a great communicator, always has time to speak, is interested in listening to input"

“…he is also a really great guy, lots of fun and I would have no hesitation in working with him again or recommending him to anyone”

“Steve’s strong knowledge and experience brought credible technical insight, and his ability to challenge and think creatively enabled us to deliver practical and engaging events”

"Steve is engaging, dynamic and professional, and his passion and enthusiasm for his work and his business are contagious"

"Steve is a courageous coach as well as a thoughtful and pragmatic leader with a successful track record of building highly effective teams"

“He cares passionately about the brands he represents and is a fantastic advocate for them”

“I've had the pleasure of working with Steve on numerous occasions, and each time he has been flexible, cooperative and adaptable to ensure that the desired outcome is achieved”

Meet Steve

In 1990, I embarked on my journey in hospitality as a bartender at TGI Friday’s, which was an incredible organization that showed me the potential for joy in the workplace. Over the course of seven years, I made two career changes within the company, briefly working in marketing before transitioning to restaurant management. From there, I joined Pret, a fledgling company at the time, where I again changed career paths, moving into a role in HR. This was a pivotal moment in my career, as I have never looked back since.

After four years at Pret, I was offered the opportunity to head up Caffè Nero’s newly established HR function. Over my ten-year tenure, the company underwent explosive growth, expanding from just 50 locations to nearly 500.

Following my time at Caffè Nero, I transitioned to the retail sector, spending a brief period at GAME before returning to the food industry with Hotel Chocolat. As head of HR, I oversaw the company’s fully integrated business model, which included manufacturing, supply chain, and multiple distribution channels.

Continuing with my sweet treat theme, I went on to lead the People & Culture function for Krispy Kreme. This was another fully integrated business, but with a unique twist: the product was made fresh every day. Over six years, I played a key role in guiding the company through a period of 100% growth and a cultural shift as it transitioned from a standalone franchise to an owned market within a global organisation headquartered in the United States.

Why Three59?

In 2015, I participated in my second London Marathon with a personal goal of completing the race in under 4 hours. While I was never a particularly gifted runner, I drew upon the principles of success that I had learned throughout my career to achieve my goal.

To start, I researched and created a comprehensive training and race plan with the help of experts in the field. I then approached the plan with a laser-like focus, concentrating on the immediate task at hand – whether it was a training run or a specific aspect of the race itself. When things didn’t go according to plan, I adapted quickly and got back on track without losing sight of my objective.

Through dedication and discipline, I ultimately succeeded in completing the marathon in 3:59:55 – five seconds under my ambitious 4-hour goal. This experience inspired the name of my business, Three59.

Interestingly, the brilliant author Douglas Adams once claimed that 359 was the funniest three-digit number, although he never provided a reason why.